Privacy Policy

Effective Date: [Mar 1, 2025]

This Privacy Policy describes how Nou Instant Inc., operating under the business name Farms 360, collects, uses, stores, and protects personal and farm-related data when you use the Farm Admin platform.

By accessing or using the platform, you agree to the terms of this Privacy Policy.

1. Who We Are

Farms 360 is a registered business name of Nou Instant Inc., a Canadian company that provides a software-as-a-service (SaaS) platform—Farm Admin—for farm management. Our mailing address is 6975 Meadowvale Town Centre Cir #328, Mississauga, ON L5N 2V7, Canada.

2. Information We Collect

We collect the following types of information:

a. Account Information

  • Name
  • Email address
  • Password (encrypted)
  • Organization or farm name

b. Farm Data

  • Crop and livestock records
  • Financial and inventory data
  • Staff and task records
  • Sensor and IoT device data
  • Various farm-related records such as location and size

c. Usage Data

  • Log files (IP address, browser type, access times)
  • Platform feature usage
  • Device identifiers and metadata

d. Communications

  • Emails and messages sent to support
  • Feedback or survey responses

3. How We Use Your Information

We use your data to:

  • Deliver and maintain the Farm Admin platform
  • Improve and customize the platform experience
  • Provide customer support
  • Notify you about updates, features, or policy changes
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing 

We collect and process your personal information based on:

  • Your consent
  • Performance of a contract (e.g., your subscription)
  • Compliance with legal obligations
  • Our legitimate interests (e.g., product development, platform security)

5. Data Sharing and Disclosure

We do not sell your personal or farm data. We may share your information:

  • With service providers under strict confidentiality agreements (e.g., cloud hosting, analytics)
  • If required by law, regulation, or legal process
  • In connection with a merger, acquisition, or asset sale (with notification)

6. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. Servers are hosted in Toronto, Canada.

We implement technical and organizational safeguards to protect your data from loss, theft, unauthorized access, or disclosure.

7. Data Retention

We retain your data for as long as your account is active or as necessary to fulfill the purposes described in this policy. You may request deletion of your data by contacting us.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccuracies in your data
  • Delete your data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

To exercise these rights, contact us at cso@farms360.io.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

10. Third-Party Links

The platform may contain links to third-party services or websites. This policy does not apply to those third parties. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you through the platform or via email. Continued use of the platform means you accept the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

Farms 360
Email: support@farms360.io
Address: 6975 Meadowvale Town Centre Cir #328, Mississauga, ON L5N 2V7, Canada